Get your complaints off your chest

We’re always looking for ways to involve our customers to help us to improve your customer experience.

In response to your feedback we are going to review and simplify the way we deal with your complaints. So we’re looking for residents to get involved and give their views on how we can improve our complaints process.

Free training

We’ll give free training to residents take part so you have the right skills, knowledge and confidence to give us your views.

More information

To get involved or to find out more, please email or call us on 0300 456 2099.