An update following Tier 4 restrictions and Christmas announcement
On Saturday, the government announced Tier 4 restrictions in parts of London, the South East and East of England, which came in to effect from 00.01 on Sunday 20 December. To find out what the restrictions are in your area, you should visit the government website.
People who are in Tier 4 are no longer allowed to mix households over Christmas, with the three household Christmas bubble guidance being applied for just Christmas Day across all other Tiers.
Our services to you
There are no further changes at this time to our services to you.
We’ll continue to monitor the situation and let you know of any updates, or impact on our services, which we’ll post on our website.
Supporting our customers
We know that for many, this change will have affected you. Our wellbeing team are here to answer any questions you may have, and also give you information of services available to you. We also have a useful information page, with details of businesses and services who’ll be providing support over the festive season.
Please continue to contact us about any concerns you may have.