Service charge estimates, April 2020

All Catalyst residents who live in a block of flats or an estate contribute towards the cost of maintaining the internal and external communal areas where they live. This is called a service charge.

How are service charges calculated?

Your contribution to these costs are either a fixed or a variable amount depending on your agreement with us. The cost is usually variable for home owners, meaning it can change annually.

When will I find out my new service charge costs?

Every April we start a new service charge year. We send you a letter before 1 April each year with a breakdown of estimated costs for the coming service charge year.

Our Service Charge team have started calculating the likely costs for next year and hope to issue you with your costs for the coming service charge year in February 2020.

Our Service Charge team can help

If you have any questions or you’d like some more information about your service charge, please contact the Service Charge team on 0300 456 2099 or find out more here.