Contact centre closed from 12pm today

Our contact centre will be closed from 12pm today, for service improvements. If you would like to report a repair call us on 0300 456 2099, and follow the prompts for the contractor in your area.

You can contact us on email at contactcatalyst@chg.org.uk  too. The team will be back on Monday 16 December to answer your emails and calls.

Ask Catalyst answers frequently asked questions about our services. Just type your question into the search box or use the links to browse.