Tenants chew over Value for Money and chocolate
The course entitled ‘Does Value for Money Matter?’ (VfM) was delivered by Burkitt Vernelle Training and Consultancy and organised by the resident involvement team with approval from Mona Shaw, Assistant Finance Director and Catalyst’s VfM Lead.
The course involved participants considering the Homes & Community Agency Value for Money Standards – the rules Catalyst has to follow – looking at what should be considered when measuring VfM, what Social Return on Investment is, how tenant panels can measure and evaluate Value for Money and why it’s much more than just bricks and mortar.
This was done in a fun, interactive and practical way including testing the principles on three brands of chocolate of varying quality and price. The participants were also given case study homework to complete, applying the principles of VfM to examples of services Catalyst delivers.
The trained residents will be encouraged to get more involved in influencing service improvements through applying their newly acquired VfM knowledge, in line with Catalyst’s commitment to have residents at the heart of everything we do.
Danella McGillvary one of the attending residents said: “The course was valuable and informative, and sharing experiences has been very good.”