London customer service centre closed

Call centreOur London customer service centre is closed on Thursday 17 July.

  • Emergency repairs: you can call 0300 456 2099 and you will be directed to our emergency repairs contractors
  • Non emergency repairs: you can fill in a report a repair form, or call 0300 456 2099 and leave a message. Our team will get back to you from Friday 18 July. Alternatively you can call us the next day (Friday 18 July)
  • All other queries: you can call 0300 456 2099 and leave a message. We’ll get back to you from Friday 18 July

If you live in the south east (outside London) our service remains unaffected so please continue to contact us in the usual way.