Catalyst Achieves TPAS Landlord Accreditation
After two years of working closely with residents, Catalyst Housing has been awarded with the Tenant Participatory Advisory Service (TPAS) accreditation.
This accreditation allows Catalyst to offer better service and training to its residents, bringing tenants and front-line service providers together to deliver first class housing services and create great places to live.
To be successful, Catalyst had to prove that the business is customer focused. This award confirms that all staff and the Board are committed to involving tenants and leaseholders in shaping and developing the services provided.
Special mention was made of the hard work done by Katerina Getsevich and the youth forum ‘Successful Futures.’ One area that was highlighted was a prison visit which gave young people the opportunity to find out what life is really like behind bars. Some of the young people that went on this trip have become young representatives for Catalyst, speaking to other young residents about their future and the resident involvement activities we offer.
The award was presented by TPAS Board member Sara Thakkar who said:
“By awarding Catalyst Housing with this accreditation it shows that Catalyst care about residents and are at the heart of what Catalyst do.”