Leaseholder Satisfaction

Raising the standards for leaseholders. By completing this survey you will help Catalyst improve the service we provide to our customers, thank you for your help

    Leaseholder Satisfaction Feedback

    * Indicates mandatory information

    * The politeness & helpfulness of office staff:

    * The ease of contacting the Home ownership Team:

    * The speed that the office staff responded to your query(s):

    * The office staff ability to deal with your query:

    * The information we give you about your service Charge is worked out:

    * Do you have any suggestions on how we can improve our services to our leaseholders & shared Owners?

    * Are there any other comments that you would like to add?

    About You

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