Getting to know you better

We want to provide you with the best customer service we can, and we recognise the best people to help us do this is our customers. We’re launching a range of ways for customers to work with us to help improve services. 

A few weeks ago we sent you a customer survey which focused on communications, customer service and opportunities to get involved. Following the feedback you gave, we now want to understand our customers’ personalities better. This will help us to better tailor the services and support we offer to you.

We know your home means so much more than just a place to sleep – it’s the hub for family life, a place of safety and the security to live your life. But what would make it better?

Share your thoughts for a chance to win a £200 shopping spree for your home.

Start the survey