How do I report a repair?

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You can report a repair online and our team will contact you within 48 hours.

Alternatively, you can call us on 0300 456 2099, and then

Select option 1 for Repairs,
Then, depending on your area, select:
- Option 3 for West London,
- Option 5 for the Outer London,
- Option 2, or 4, for London Central and North area.

You can also e-mail us at contactcatalyst@chg.org.uk

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