If you have a question and need to speak to us, we want you to be able to contact us in the way that suits you best. We’re here to help you with your query, Monday-Friday, 8am-5pm.
In line with the decent homes standard we would aim to replace a boiler every 15 years where required.
You can however report a repair to us at any point online or by calling us on 0300 456 2099.
When your home is identified for improvements we will write to you to arrange a survey of your home and then confirm the work that will be undertaken.
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We take your privacy and the security of your information very seriously. Read the Catalyst Privacy Policy for more information.
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Our websites contain links to various third party websites. We are not responsible for the content or privacy practices of any external websites that are linked from our sites.
