What letters am I likely to receive in relation to Major Works?

Typically, you will get the following:

• Commencement of works letter:  this letter will advise you on when the works will start and end;
• Contractor letters: you may receive a letter from the chosen contractor/s, either for information purposes or to schedule appointments;
• Work evaluation letter: these are resident satisfaction surveys on completion of the works;

If you are a Leaseholder, you will receive additional communications as part of the consultation process under section 20 of the Landlord & Tenant Act 1985.