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What if I feel that my bathroom, or kitchen upgrade is overdue?

If you were advised that planned maintenance works are due this financial year (this runs from the beginning of April of the current year, to the end of March of the next), you should have received a letter close to the time that the works are due. This is to arrange for a survey to be undertaken.

If you have not received a letter, this may be because your property is not yet scheduled for improvement.

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