I think I missed my appointment for planned maintenance works, what should I do?
If we have not received a response to appointment letters and we have been unable to gain access for works, it is possible that you may have been removed from the maintenance programme. In this case we would have notified you of this in writing.
If you feel that you have missed your appointment, please email us at contactcatalyst@chg.org.uk or call us on 0300 456 2099 so that we can help you further.