What do I do if I have suffered an injury and I think it is Catalyst’s fault?
Where you have suffered an injury, or a personal loss and believe it is due to our negligence we will require you to provide us with the following information so that we can investigate your concerns:
- Full written details of what incident has occurred causing injury or loss, including photographs if you have them
- Details of any injury sustained.
- Details of any personal loss.
- Details of why you feel that Catalyst are responsible.
Please send this information to email@example.com or by post to: Catalyst Housing, Ealing Gateway, 26–30 Uxbridge Road, London W5 2AU.
We will acknowledge the information that you have sent and the matter will be investigated.