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What should I do if I have gaps in my windows, or doors?

To help with issues relating to draughts, please buy and install draft excluders. It’s not our responsibility to provide these.

If you’ve fitted draft excluders to your windows/doors and are still experiencing issues, contact us on 0300 456 2099 or contactcatalyst@chg.org.uk. We’ll then arrange a repairs surveyor to visit your home to investigate.

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