What will happen if my rent account is in credit when I move out?

If you believe your account to be in credit, please request a refund.

Our income team will check whether the credit belongs to you (if you’ve been receiving housing benefit, we’ll check to see if the credit belongs to them).

Our team will also check  whether you have any other outstanding debts with us.

Once those checks are complete any refund that’s due to you will be issued. You’ll need to provide us your bank details or forwarding address for this to happen.