How can we help you?

Contact us

If you have a question and need to speak to us, we want you to be able to contact us in the way that suits you best. We’re here to help you with your query, Monday-Friday, 8am-5pm.

Contact us

Table of Contents
< All Topics

What are the different ways in which I can make a payment through Allpay?

  • You can pay online, please ensure you have the 19 digit number from your Allpay card to hand
  • By using your rent card at any post office, or shop showing a Payzone sign
  • By downloading the Allpay app to your smart phone
  • By calling Allpay’s call centre on 0330 135 9510 any time of the day, seven days a week.
  • You can also call Catalyst’s Customer Contact team on 0300 456 2099, and use the automated service or talk to one of our agents. The Contact Centre is open Monday to Friday, 8am to 5pm.
Was this answer helpful to you?
How can we improve this answer?
Need help?
Previous I want to set up a standing order, what are Catalyst’s bank details?
Next What kind of card can I use to make a payment with?