How do I return my keys to you if I am leaving my property?
You should return all your keys to your nearest Catalyst office for the attention of the Repairs Surveyor. You will be asked to sign a receipt to confirm that the keys have been returned.
Please note all keys must be returned to us by 12pm on the Monday following the end of your tenancy. If not, we will continue to charge a weekly rent until all keys and fobs are returned.
Keys can be returned to us earlier if the you move out of the home before the end of your tenancy.