How do you deal with cases of anti-social behaviour (ASB)?

When we receive a report, we will:

• acknowledge your report and give you a reference number
• risk-assess the issue, if necessary
• ask for evidence
• keep you informed about the progress
• develop an action plan to try and resolve the ASB and agree how we will communicate with you throughout.

Please remember that we need accurate evidence from you about what has happened, who caused the incidents and what action has already been taken.

The timescale for a response depends on the priority assigned to the issue.