How can we help you?

Contact us

If you have a question and need to speak to us, we want you to be able to contact us in the way that suits you best. We’re here to help you with your query, Monday-Friday, 8am-5pm.

Contact us

Table of Contents
< All Topics

I have submitted my housing transfer application form, what is the next process?

Our Allocations and Lettings team will assess your application: they will consider the circumstances of your household and follow our policy to determine the priority to be awarded. This is commonly known as banding.

The Allocations team aims to complete the process and write to you within 10 working days of receiving the application, as well as any additional documents that may be needed. Their letter will to advise you of the outcome and the banding awarded, and will include information on how to bid for properties.

Was this answer helpful to you?
How can we improve this answer?
Need help?
Previous How do I transfer?
Next I live in Outer London, how do I transfer?