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How do key workers get their deposit back?

We use DPS to protect our tenant’s deposits.

Once the tenancy is ended and no outstanding money is owed, keyworkers can get their deposit back by calling DPS directly on 0330 303 0030.

Please note that in case of a dispute between Catalyst and the tenant the DPS will investigate it and return the deposit minus the disputed amount, pending resolution.

If you require further information, please email us or call our contact centre on 0300 456 2099.

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