How can we help you?

Contact us

If you have a question and need to speak to us, we want you to be able to contact us in the way that suits you best. We’re here to help you with your query, Monday-Friday, 8am-5pm.

Contact us

Table of Contents
< All Topics

Why have I not been offered a property?

In order to receive an offer you should bid for a property until you are shortlisted for a viewing. Only those that come within the top five in the rankings are invited to view a property. In some cases, up to 10 top bidders are invited.

You should also consider other options such as mutual exchange, which is a more successful means of moving to a new property.

The following are various mutual exchange schemes available for existing tenants:  (for London residents only)

Was this answer helpful to you?
How can we improve this answer?
Need help?
Previous When can I bid on Locata – and how many times?