What is the ‘management charge’ item in my service charge bill?

These are the costs we incur in supplying services to you and meeting our many legal obligations. This can relate to:

• compliance with service charge regulations
• negotiating and monitoring service contracts
• general enquiries
• consulting on proposals
• accounting
• IT systems
• reserve fund management
• debt counselling
• facilities for repair reporting
• anti–social behaviour
• stock condition surveys
• publications
• arrears collection