Customer survey 2020

Have your say, for your chance to win an iPad

We want to provide you with the best customer service we can, and we recognise that the best people to help us to do this is you.

With this in mind, we are asking all Catalyst customers to complete a customer survey and have your say about what you want to hear about and how you want to hear it. It’s also a great opportunity to let us know how you’d like to get involved in improving services.

You can complete the survey online or you can fill out our print version, which is being sent to all Catalyst tenants and leaseholders. 

Be quick – the deadline to send or submit your response online is Monday 17 February.

Fill in the survey today!

Remember to fill in your contact details to be entered into our prize draw, for your chance to win an iPad.

If you have any questions, please don’t hesitate to call us on 0300 456 2099, or email

Read our FAQs for the survey. 
Please also see full terms and conditions for the prize draw entry.