Coronavirus (Covid-19)

The health and wellbeing of you, your family and our colleagues is our top priority.

We are committed to doing everything we can to provide you with vital services while following government advice on coronavirus (Covid-19).

This is an ever-changing climate, so we’ll be sending you regular updates on any changes that may affect you and updating our website with all the latest news, advice and support we are offering during this unusual time.

Government advice:

There are three simple actions we must all do to keep on protecting each other:

  • wash hands – keep washing your hands regularly
  • cover face – wear a face covering in enclosed spaces
  • make space – stay at least 2 metres apart – or 1 metre with a face covering or other precautions

Read more about what you can and cannot do

Our contact centre remains open 8am-5pm, Monday to Friday. If you have any concerns or questions, or you would like to find out more about our advice services, please send us an email or call 0300 456 2099.

We wish you good health in these challenging times.