A registered provider of social housing. It owns and operates over 37,000 homes within London and the home counties and provides housing and related services to over 70,000 customers.
Charitable registered society, registered provider of social housing, registered society no. 16561R. Registered office: Ealing Gateway, 26-30 Uxbridge Road, Ealing, London W5 2AU
Rosebery Housing Association was formed in 1994 and today owns more than 2,770 affordable homes across Surrey and West Sussex, ranging from one-bedroom flats to four-bedroom family homes. We are a charitable registered society committed to providing good quality homes and services. The focus of our property portfolio is in Epsom and Ewell, where we own most of the affordable housing. We are proud to be a local business that creates sustainable communities by forging strong local partnerships, working closely with residents and communities and creating local jobs.
Connect Property Services Limited is our wholly owned subsidiary, offering a full range of repairs and maintenance services across homes in Bedfordshire, Buckinghamshire, Cambridgeshire, Hertfordshire and Northamptonshire.
Connect offers customers access to a dedicated 24/7 telephone number for reporting repairs (0300 500 6262), a free call-back system at a convenient time and the facility to report repairs by email and online.
Our repairs team provide a comprehensive responsive maintenance service. They are extremely experienced in working and delivering these services to a wide range of customers and their homes. We use the latest planning software and mobile technology to ensure our workforce can meet service demands.
We also deliver a wide range of planned maintenance activities such as kitchens, bathroom, heating, windows and doors ensuring that our homes are maintained for our customers and meet our service delivery standards. We deliver these works using a mixture of our dedicated and highly skilled direct workforce and selected approved suppliers.
Our dedicated Voids Team ensure that our properties are made available for new customers as soon as possible, with the help of the Connect team making sure each property meets our standards.
Our servicing teams deliver gas appliance servicing and electrical testing on our properties to ensure that we meet our regulatory and statutory requirements.
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