Your tenancy

A tenancy agreement is a legal document. It explains what you need to do and what we need to do for you while you are living in your home.

What is a tenancy agreement?

A tenancy agreement is a legal document, which explains what you need to do and what we need to do for you while you are living in your home.

Here we give general guidance only. For more detailed advice about your individual circumstances, please contact us or refer to other information we provide.

Tenancy types

Assured tenancy

Most tenants will have an assured tenancy. These start on a particular day, are for one week to start with, and then continue week by week. You have the right to live in the property as long as you keep to the terms of the tenancy agreement.

Secure tenancy

Some of our tenants have secure tenancies – usually if they have been our tenants for a long time (since before 15 January 1989) or in a few cases if they took over a secure tenancy through a mutual exchange.

Assured shorthold tenancy

Assured shorthold tenancies are for a fixed period, usually six or 12 months. They are usually for temporary accommodation or for a property we have rented on the open market.

Probationary (starter) tenancy

As a new tenant you start with a probationary (or starter) tenancy. This is a type of tenancy automatically becomes an assured tenancy after 12 months if we have not started possession proceedings against you.

Demoted tenancies

If you are a secure or assured tenant but you break the terms of your tenancy or your visitors persistently behave in an anti-social way, we may apply to the court to demote your tenancy. You will then have a demoted tenancy.

Your rights

A tenancy agreement gives you a range of rights, some of which include the following:

  • the tenancy agreement cannot be changed without your agreement.
  • so you can stay in your home for as long as you choose, as long as you keep to the terms of your tenancy agreement.
  • we must repair and maintain certain parts of your home and keep it in safe condition.
  • you will be able to claim compensation for outstanding repairs.
  • you will be able to make certain improvements to your home.
  • you can have a lodger or can sub-let part of your home, provided you have our consent.
  • you will be given opportunities to get involved and influence services.
  • you can see information which your landlord holds about you.
  • you will be treated fairly and not be unfairly discriminated against by us.

Your responsibilities

Everyone has the right to enjoy life in their own way providing they don’t disturb those living near them. A good neighbour will tolerate and understand the different lifestyles of others.

You will have various responsibilities as our tenant. These will be depend on the type of tenancy you have and can include the following:

  • you must pay your rent and/or service charges on time.
  • you must ensure that you or anyone living or visiting your home does not harass, abuse or inflict domestic violence on anyone living in our properties.
  • you will need to allow our staff or representatives to enter or inspect your home, or carry out any necessary repairs.
  • you must not store any goods in any communal area or obstruct any corridors, staircases, balconies or lifts.
  • you must not keep or use bottled gas, paraffin, petrol or any other dangerous material in your home or in communal areas.
  • you must keep your garden tidy by cutting the lawn and trimming the hedges.
  • you must give us at least four weeks notice in writing when you wish to end your tenancy.

Right to buy

The Government has future plans to extend the Right to Buy to housing association tenants.

To learn more, visit the Government Right to Buy website.