Southall Day Centre

Southall Day Centre is the first day centre in the UK to tailor services to older people from Asian communities.

The centre is visited by about 400 people each day. We offer training, advice and support to our members. We also provide a range of activities including group discussions and seminars, keep fit classes, cultural events, excursions and day trips.

We have two branches:

Who we are

“There really is nowhere quite like Southall Day Centre. For hundreds of people it is the beating heart of this community. Over the past three and a half decades we have made life easier and better for some of our most vulnerable members across west London – offering friendship and practical help for those who need it most” (Rod Cahill, Chief Executive of Catalyst).

We have two centres which support our members in so many ways, right in the centre of their community and in their homes. If there’s any way we can help, we will. There’s a broad range of drop-in facilities and loads of activities and services that help disadvantaged people in our community. And if they can’t come to us, we’ll go to them, with home visits.

We have strong partnerships with organisations that provide valuable services. Many work from our centres, which are fast becoming a central hub for many aspects of community support.

We are a non-profit making company, limited by guarantee on charitable rules.

For more information please view our annual reports.

Why we’re here

Traditional family patterns among the Asian communities have recently come under severe strain. A growing number of older Asian people are unsupported by their families. Some become lonely and depressed because they’ve lost that mainstay of support. To make things worse, they’re often unfamiliar with the welfare systems and help available to them.

Many women in the Asian community suffer additional isolation. If they’ve led domesticated lives without much interaction with British society or been in employment, they can be left unprepared for life without their spouses or children.

Our members have suffered social and economic disadvantages and exclusion caused by:

  • language barriers
  • lack of awareness
  • poverty and low income
  • racism
  • changing values
  • immigration status

We’re always extending our work to reach out to those who are vulnerable in different ways.

What we do

Our main areas of work are:

  • health and social care
  • advice and casework
  • learning new skills

We’re here to:

  • be a place where people come to find companionship and mutual support
  • provide information, advice, advocacy, counselling and support on a range of problems
  • run recreational and cultural activities
  • collate information on the needs of elderly Asian people
  • liaise with other agencies over the creation of additional resources and facilities
  • facilitate and support the development of traditional oral community history
  • encourage and support members by the development and introduction of new services and facilities
  • stimulate employment opportunities by providing IT skills training and English support

We believe that in order to provide meaningful help, we must focus on the all the needs of the individual. We use this approach while respecting the diversity of our members.

We work hard to create a welcoming atmosphere within a professional framework. And we make sure services run through partners are seamless with the centre’s values. We also promote positive attitudes that rise above traditional divisions to encourage interaction whilst retaining a culturally sensitive environment.

We respect and treat our members with dignity, in a fair and non-judgmental manner.

Southall Day Centre holds the Advice Quality Standard at the ‘general help with casework’ level for our highly used advice and casework services. We have also retained our Investors in People award since 1997 and are currently recognised at the bronze standard.

Contact us today to give us your comments or feedback.

Running the centre

Santosh Kanwar, Head of the Southall Day Centre: ‘Everyone here is an extension of our family.’

Sukhwant Sandher, Development Officer: ‘Other day centres are quiet and orderly, but we like things busy and lively.’

For further information about Southall Day Centre, please contact us.

Southall Day Centre Limited Registered in England and Wales. Company number: 2633497 Charity number: 1025600. Registered office: Ealing Gateway, 26-30 Uxbridge Road, Ealing, London W5 2AU