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The Policy Forum

The Policy Forum gives you the chance to give us your views on our policies and procedures as well as suggest improvements to the services you receive. 

As a Policy Forum member we’ll ask your views on our policies and how we can improve them, and we’ll keep you updated until the policy or procedure is finalised. 

You’ll have the option of being consulted on the areas you are interested in. And you can give your views in a number of ways including taking part in focus groups, completing questionnaires or even joining the conversation on Twitter.

For every review you take part in we’ll put your name into a quarterly prize draw. The first name to be drawn at random will win an iPad mini.

How to join

  • Fill in our online form
  • Email
  • Call our policy team on 0300 456 2099