FAQs

Answers to some of the most frequently asked questions from residents and people who want to live in a Catalyst home

If you have further questions or queries or suggestions about how we can improve our services, please fill in our online form.

Q   How can I rent a home from Catalyst?

A   Go to: find a home.

Q   I’m an existing tenant. How can I move to another Catalyst home?

A   Go to: transfers.

Q   How can I buy a home?

A   Go to: buy a home.

Q   I’m an existing Catalyst leaseholder. How can I buy more shares in my home?

A   Go to: shared ownership.

Q   How do I report a repair?

A   Go to: report a repair.

Q   I’m not happy with your service, how can I complain?

A   Go to: complaints.

 Q   How can I suggest an improvement to your service?

A   Go to: complaints and suggestions.

Q   How can I get involved in assessing your services?

A   Go to: resident involvement.

Q   How can I pay my rent?

A   Go to: how to pay your rent.

Q   I’m having problems paying my rent, what shall I do?

A   Go to: your rent arrears.

Contact Forms

  • Report a repair.What is the problem? Report it now
  • Make an enquiry Enquire now
  • Complaints and suggestions Let us know now
  • Report anti-social behaviour Report it now

Event Calendar

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