Residents
If you live in one of our homes or communities this part of the website is for you
We are now Catalyst Housing
Catalyst Communities HA, Fortunegate Community Housing and Kensington Housing Trust have joined together and on 30 September 2011 we became Catalyst Housing.
This change does not affect your rent and/or service charge, tenancy, rights, or the terms of your loan if you are an equity loan customer. This means you will not have to sign new tenancy agreements, leases or loan agreements. Find out more about these changes.
Online services and information for our residents
- Your home: find out practical information on a wide range of issues to do with your home – from fire safety to how we carry out repairs
- Report repairs
- Report anti-social behaviour
- Make an enquiry
- Make a complaint or send us a suggestion
- Your tenancy: find out information about your tenancy, the different kinds of tenancies available, how to end your tenancy and information about the government’s proposals to change housing benefit
- Your rent and other charges: find out about how to pay your rent or service charges
- How are we doing?: find out about our 2010/11 resident annual report, plus information on our performance and service standards
- Get involved: find out about how you can help us to improve our services and make your community a better place to live
- Supporting communities: find out about our community projects, the Unity Centre and specialist services such as Southall Day Centre
Leasehold management
We provide leasehold management services to around 4,000 homes in London and the South East. Find out information for shared owners and other leaseholders.
Community matters
Find out about Catalyst Gateway, a charitable trust that runs community projects and provides funding to community groups, enabling them to develop and run their own projects.
Can’t find what you need?
If you can’t find the information you need, please use our website feedback form to let us know.
Contact us
If you have any questions please contact us.
