Residents

We provide a wide range of online services and information for our residents

Your home

Practical information on a wide range of issues, from fire safety to how we carry out repairs

Your tenancy

Information about tenancy agreements and how to end your tenancy if you wish

Rent and money

Advice and guidance about paying rent and other money matters

Online services

Use online forms to report repairs or anti-social behaviour; make enquiries, suggestions and complaints

Our service standards

Our commitments about the standards of service you can expect from us

Leasehold management

Information for shared owners and other leaseholders

Community matters

Community services, support and resident involvement

Local schemes

Local initiatives by our member companies

Can’t find what you need?

If you are having any trouble finding what you need, please use the website feedback form to let us know.

Contact us

If you have any questions you can get in touch with your housing officer, or contact our customer services team. All contact details are here.

Online Services

Which housing association do you belong to?

 London  South East
  • Report a repair.What is the problem? Report it now
  • Make an enquiry Enquire now
  • Complaints and suggestions Let us know now
  • Report anti-social behaviour Report it now

Work with us

Work with a dedicated team who help people into affordable housing

Find out more

Event Calendar

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