Working in partnership

We work closely in partnership with other organisations to deliver sustainable, high quality solutions.

• Find out more about the products, services and consultancy that we can offer
• Find out more about our development and regeneration activities

Quality

If we do something we will do it well. Our continued success is dependent on the quality of the homes that we build and the way we manage them. In 2009 we were named Affordable Housing Provider of the Year.

Delivering on promises

Fundamental to our relationship with our customers and all of our external partners is that we do what we say we will do.

Creating opportunities

We believe that affordable housing is a springboard not a safety net and that part of our job is to create opportunities for people to help themselves. Find out more on the Catalyst Gateway website.

Mixed tenure

We don’t treat an affordable home as a final destination as most people expect to move home a number of times in their lives.  This is why we provide the full range of tenures – low rent, intermediate rent, shared ownership, shared equity and market sale.

Innovation

We continually innovate to meet customers’ needs and aspirations. For example, we were part of the CHASE consortium that came together to develop the hugely successful MyChoice Homebuy product.

Customer driven

Good outcomes for our customers are what matter to us most. That’s why we continually work with our customers to deliver and create the services that best meet their needs. Find out more about our commitment to customers.