Richford Gate

We are committed to continuously improving our services and we aim to provide the highest standards of customer care. If you would like to make any suggestions to help us to improve our services, you can use our online suggestion box.

For residents

Kensington Housing Trust provides a wide range of online services and information for our residents. You can access these by following the links below. You should also visit our publications page to dowload electronic versions of Headlines magazine and other printed publications.

 

Online services

Report a repair
Making a complaint
Suggestion box
Report anti-social behaviour
Pay your rent online

Contact

Getting involved
How to contact us

Rent and money matters

Borrowing money
How to pay your rent
Housing Benefit
Rent arrears

Estate walkabouts

Estate walkabout timetables

Tenants' handbook

PDF file "Homefacts" tenants' handbook

(1.3 MB / 32 pages)

Information

Aids and adaptations
Anti-social behaviour
Anti-social behaviour strategy
Asbestos
Community development & resident involvement
Borrowing money
Compensation
Complaints
Data protection
Diversity and equality
Domestic violence
Energy efficiency
Housing benefit
Lettable standards
Major works
Mediation
Moving home
Rent account
Racial harassment
Repairs
Resident involvement strategy
Safety and security
Service standards
Support Services