You can contact us by telephone, on the internet, in writing or by visiting our office.

For more information please download our leaflet below.

 Contacting us (307KB / 8 pages)

How to contact us

You can contact us by telephone, on the internet, in writing or by visiting our office.

By telephone

You can contact the Fortunegate office on 020 8438 1800.

For repairs, pest control, and gas heating you should contact Capital Day Works:

• 0800 731 5282 Monday to Friday 8am to 6pm
• 020 8937 1234 evenings and weekends.

In person

You are welcome to call into our office if you have an enquiry you would prefer to deal with in person. Our office is located at 223 Church Road, London NW10 9EP. Our office opening times are:

• Monday, Tuesday and Friday 9am to 5pm
• Wednesday 9am to 2pm
• Thursday 9am to 7pm
• First and third Saturday of each month 9am to 12noon

Staff direct telephone numbers

As part of our drive to improve services to you, you can call our officers direct instead of using the general office number. Please download the PDF file on the left to obtain their direct telephone numbers.

If the officer is away from their desk, they will return your call on the same or next working day, so please leave a message.

For general enquiries, please continue to use the main office number - 020 8438 1800 - and our Customer Services Officers will be glad to help you.

Internet

You can access many of our services online, including reporting repairs, submitting enquiries, and making complaints and suggestions. Go to the residents' index page to access our online services.

In writing

If you wish to contact us in writing, our postal address is:
223 Church Road, London NW10 9EP.

Office map

Community Centre Opening hours

The community centre office is open during the following times:

• Monday to Friday 9am to 5pm

Community activities will be held during the following times:

• Sunday to Thursday 9am to 9pm

Community facilities also available for private hire.

Further information

For more information about contacting us, please download our leaflet below.

 Contacting us (307KB / 8 pages)