Complaints

Please tell us if you are unhappy about our service

We aim to do our very best at all times – for our patients, their families and friends, but sometimes we may get it wrong.

To help us resolve any problems please speak to the nurse in charge at the time. If you are not satisfied with the result please contact the senior nurse of the unit and ask for a meeting – or download a copy of our complaints procedure.

PDF icon  Acton Care Centre complaints procedure



Gold standards framework logo

Acton Care Centre is an accredited GSF care home

Contact Forms

  • Report a repair.What is the problem? Report it now
  • Make an enquiry Enquire now
  • Complaints and suggestions Let us know now
  • Report anti-social behaviour Report it now

Event Calendar

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