Report a repair

Step one - select the type of repair

Step two - select the item to be repaired

Step three - more detailed information

Report a repair - step 1

If you are an Catalyst Communities tenant you can report your repairs on-line in three easy steps.

Your repair request will be dealt with during office hours only - all emergency repairs should be reported using the telephone numbers listed on the contact page.

Step 1 - Select the type of repair:

Why not use our new repairs handbook to help you report your repair?

Heating

Central heating problems, leaking radiators, faulty gas or electric fires.

Hot and cold water

Problems with the water supply, no hot water, leaking pipes.

PDF Repairs handbook

(1.3 MB / 55 pages)

Bathroom

Repairs to the bath, toilet, wash basin, taps and extractor fan.

Electrical

Problems with electrical sockets, light fittings and light switches.

 
 

Kitchen

Repairs to the sink, taps, kitchen units, and worktops.

Windows and doors

Problems with windows, external doors and internal doors.
 

Walls, ceilings and floors

Repairs to inside walls, tiling, stairs, ceilings and floors.

External repairs

Problems with outside walls, roofs, gutters, drains, fences and gates.
 

Communal areas

Repairs to communal lighting, entryphones and bin stores.

Other repairs

For reporting repairs which are not listed in any of the other categories.