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| About Catalyst Communities | For tenants | Publications | For leaseholders |
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Step one - select the type of repair Step two - select the item to be repaired Step three - more detailed information |
Report a repair - step 1If you are an Catalyst Communities tenant you can report your repairs on-line in three easy steps. Your repair request will be dealt with during office hours only - all emergency repairs should be reported using the telephone numbers listed on the contact page. If you live in Oxford, Reading, Slough, Wokingham or Wycombe, the Customer Service Centre will forward your repair request to your local housing office. Step 1 - Select the type of repair: |
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Why not use our new repairs handbook to help you report your repair? | Central heating problems, leaking radiators, faulty gas or electric fires. |
Problems with the water supply, no hot water, leaking pipes. |
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(1.3 MB / 55 pages) |
Problems with electrical sockets, light fittings and light switches. |
Repairs to the bath, toilet, wash basin, taps and extractor fan. |
Repairs to the sink, taps, kitchen units, and worktops. |
Problems with windows, external doors and internal doors. |
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Repairs to inside walls, tiling, stairs, ceilings and floors. |
Problems with outside walls, roofs, gutters, drains, fences and gates. |
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Repairs to communal lighting, entryphones and bin stores. |
For reporting repairs which are not listed in any of the other categories. |
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Repairs handbook