Home Loss and disturbance

Catalyst Communities Housing Association

Planned maintenance is an important part of the service we provide to ensure that your home is in good condition. Planned maintenance involves major repairs, improvement and redevelopment works. Sometimes, to carry out such works, we may require you to move from your home temporarily or permanently. In these circumstances you may be entitled to a Home Loss payment for the inconvenience caused or a disturbance payment for the removal and relocation cost.

Home Loss payments

The Home Loss payment is a fixed payment of £3,800 we give residents to compensate for the loss of their homes due to redevelopment or improvement works. You may be entitled to a Home Loss payment if:

• we are carrying out redevelopment or improvement works in your home, and
• we ask you to move permanently from your home, or temporarily if the works are such that you will be returning to a totally new home, and
• you have lived in the property for at least one year before the moving date.

Only one Home Loss payment will be made per property. Tenants and subtenants or joint tenants must divide the payment between themselves.

Further information

For more information about Home Loss and disturbance payments please download our leaflet below.

 Home Loss and disturbance  (305KB / 6 pages)