Customer Services

We respond directly to customers’ issues and queries, making sure they feel empowered and supported. We handle queries, manage repairs and maintenance, and work with residents to help them get the most from their homes and shape the way they interact with us. Our work helps make sure our residents have a great experience of living in their homes and using our services.

THE TEAM

Gabriel Gonzato

Head of Specialist Operational Services

"There are plenty of opportunities to grow and develop at Catalyst if you show you are willing to learn and challenge your boundaries. You are surrounded by talented professionals in a variety of fields and every day can turn into a great opportunity to improve. People demonstrate professionalism and enthusiasm, which makes coming to work a really enjoyable experience."

Warren Smillie

Mobile Specialist

"Catalyst is a great place to work alongside friendly and hardworking people. I enjoy working with lots of different types of tenants and doing my best to deliver a fast and effective service so that I can to make a positive difference in their lives."

All Opportunities