Out of office hours emergency repairs
Contact numbers
Customers in Brent
Monday-Thursday 6pm onwards, Friday 5pm onwards and all day at weekends:
020 8937 1234
Customers in Kensington and Chelsea
5pm onwards and all day at weekends: 020 3589 2985
Customers in West London
5pm onwards and all day at weekends: 020 3589 2968 (gas, heating and hot water emergencies), 0300 999 8606 (plumbing, electrical and all other emergency repairs)
Customers in the South East (outside London)
5pm onwards and all day at weekends: 0800 783 0833 (gas, heating and hot water emergencies), 01489 884697 (all other emergency repairs)
Further information on repairs
Find out what we will repair and how long we will take to fix problems. Find out how to report a repair during office hours.
