Brent office

Phone (general enquiries): 0300 456 2099

Repairs: 0800 731 5282

Emergency repairs: 020 8937 1234

Address: 223 Church Road, London NW10 9EP

Office opening times
From February the office will be open:
Monday: 9.30 am – 4 pm
Tuesday to Friday: 9.30am – 1pm

You can still see us outside these times as we have an office appointment system and home visits. You can come into the office (at a day and time to suit you) or we can visit you at home (weekdays 9am – 5pm, except Wednesdays 9am – 1 pm). To ask for an office appointment or home visit, just call 0300 456 2099.

Kensington & Chelsea office

Phone (general or repair enquiries): 0300 456 2099

Emergency repairs: 020 8964 0148

Address: 370 Portobello Road, London W10 5RP

London office

Phone: 0300 456 2099

Emergency repairs (gas, heating and hot water): 01707 290562

Emergency repairs (plumbing, electrical and all other emergency repairs): 0300 999 8606

Address: Ealing Gateway, 26-30 Uxbridge Road, London W5 2AU

South East office

Phone: 0300 456 2090

Emergency repairs (gas, heating and hot water): 0800 783 0833

Emergency repairs (all other emergencies): 01489 884697

Address: The Farmhouse, Nightingale Avenue, Oxford OX4 7BU