By phone

• London customer services centre: 0300 456 2099 (open Monday to Friday, 8am to 5pm)
• South East customer services centre: 0300 456 2090 (open Monday to Friday, 9am to 5pm)

If you need to report an emergency repair when we are closed please call your local customer services centre and you will be put through to our repairs contractors.

Head office

Ealing Gateway, 26-30 Uxbridge Road, London W5 2AU

How to find our head office.

Online/by email

Send an email to any member of staff at firstname.surname@chg.org.uk

How to:

• report repairs
• report anti-social behaviour
• make a complaint or suggestion
• ask us a question

By post

London customers: Ealing Gateway, 26-30 Uxbridge Road, London W5 2AU

South East customers: The Farmhouse, Nightingale Avenue, Oxford OX4 7BU

In person

We have four local offices.

On twitter

Residents – follow us on: @Catalyst4You

Others – follow us on: @catalysthousing

Website feedback

We welcome any comments or suggestions about our website so please fill in our feedback form.

Please note that we do not answer housing questions via this form. If you are a resident please use one of the forms listed above or go to the your home section of this site.

Media contacts

If you are a member of the media, please visit the news section for contact details and more information.

Customer sales line

Call 0845 601 7729 or email newbuild@chg.org.uk