Contact us

How to get in touch

By phone

  • London customer services team: 0300 456 2099
  • South East customer services team: 0300 456 2090

Head office: Ealing Gateway, 26-30 Uxbridge Road, London W5 2AU: 020 8832 3334. 
How to find our head office.

Out-of-office-hours emergency repairs.

Online/by email

Send an email to any member of staff at firstname.surname@chg.org.uk

How to:

By post

London customers: Ealing Gateway, 26-30 Uxbridge Road, London W5 2AU

South East customers: The Farmhouse, Nightingale Avenue, Oxford OX4 7BU

In person

We have four local offices.

On twitter

Residents – follow us on: @Catalyst4You

Others – follow us on: @catalysthousing

Website feedback

We welcome any comments or suggestions about our website so please fill in our feedback form.

Please note that we do not answer housing questions via this form. If you are a resident please use one of the forms listed above or go to the ‘your home’ section of this site.

Media contacts

If you are a member of the media, please visit the ‘news’ section for contact details and more information.

Customer sales line

Call: 0845 601 7729 or email newbuild@chg.org.uk

Contact Forms

  • Report a repair.What is the problem? Report it now
  • Make an enquiry Enquire now
  • Complaints and suggestions Let us know now
  • Report anti-social behaviour Report it now

Event Calendar

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